Shipping Policy

Shipping Price

We offer free USPS shipping on orders +$85.

 

 

Processing

After the order has been placed, it takes us 5-16 business days to make and send out the order. Please note that Processing time does NOT include weekends and /or holidays.
 


Shipping Times
Shipping times vary depending on the shipping method. Orders tend to arrive in 5-7 days business days. All our orders are shipped via USPS. Please note that around the holidays shipping might take a bit longer. Most orders are shipped out with a tracking number but orders with a single item like bookmarks are shipped without a tracking number. 

For international orders they must be placed thru our Etsy store. Please note that you, the buyer, are responsible for any VAT, custom and import taxes charged.

 

Missing/Stolen Packages
 Sometimes packages do get lost in the mailing system, so if the package hasn't started tracking at all, we will send out a replacement for it. For packages marked as delivered we do not send out replacement packages. We do suggest 

- checking with your local post office and letting them be aware of the situation

- checking with your neighbors, sometimes you are not home or address gets mixed up and the package might be delivered to a neighbor.

-you can also contact usps via email, and from what I have understood from prior cases, they might be able to know where it was delivered

- I would suggest waiting about 3 days if the package says delivered but hasn't arrived, especially during the holidays they might be scanned but not delivered. 

 

If you have any questions please contact us at hello@bookbarngalore.com

 

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